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Conditionis of sale

 

Introduction

Fourtech racing s.l. (hereinafter MOSKIS) offers you an online shopping service that will allow you to buy from your computer some of the items available in our stores.

Below, we invite you to review the general conditions of sale that regulate the purchase of MOSKIS products through this Website. In this sense, the use of this Website constitutes your agreement to these general conditions of sale. However, if you have any questions about them, you can contact our Customer Service.

Purchase warranties

The items offered on this Web Site meet the same quality and warranty requirements as the products offered for sale in MOSKIS stores.

Each product is accompanied by the following data:

Item name

Article image(s)

Item description

Sizes and colors* available (where applicable)

Composition

Price (in the corresponding currency)

*MOSKIS has made an effort to show the colors of the garments as close to reality as possible. However, the color of the garments displayed on screen may be subject to variations depending on the quality of your computer monitor. In this sense, MOSKIS cannot guarantee that the colors that appear on your monitor are as close to reality as possible.

Special offers, promotions or discounts will be valid until the date indicated or while supplies last.

Likewise, MOSKIS makes the necessary efforts to ensure that the information contained in the website is complete, true and correct. If there is an error in any information, MOSKIS will proceed to its immediate correction.

The legal guarantee of the products offered by MOSKIS is the one established in the Royal Legislative Decree 1/2007, of November 16, 2007, which approves the revised text of the General Law for the Defense of Consumers and Users.

Purchase procedure

The items to be purchased must be selected and added to the shopping bag by clicking on the corresponding icon.

The shopping bag will contain the reference of the selected item, its name, size and chosen color (when applicable), and price, in the corresponding currency (taxes included). The price expressed does not include shipping, whose rates will vary depending on the shipping method selected.

To make the purchase will require the user's personal data, which will be incorporated into our database in order to process the order and to facilitate the realization of new purchases through the Web Page. The personal data provided by users will be treated in accordance with the provisions of our Privacy Policy. The user will be able to access, at any time, to the personal data provided and to the information of the orders placed. MOSKIS reminds users that the personal data must be indicated accurately to avoid confusion or incidents in the shipment of the item/s purchased. In addition, if expressly requested by the user, the user will receive by mail and / or sms information and publications related to MOSKIS.

Once the purchase order has been completed, and before confirming it, the user will be presented with a summary of the order identifying the item purchased, its total price (including transport and taxes) with each of the items broken down, and the shipping details of the order, so that the user can confirm the order by clicking on the button with the expression 'Confirm payment'.

Purchases may be paid by PayPal or by bank transfer. Payment methods other than those specifically provided for in these terms and conditions of sale will not be accepted.

Once the transaction has been confirmed, the order number will be communicated through the web page itself so that the user can track the order at any time from the computer.

Likewise, an automatic order confirmation e-mail message will be sent to the address indicated by the user with a description of the order and the personal data provided to acknowledge receipt of the order. The non-receipt of this message may be due to a temporary communication problem in the network or a typing error in the email address provided. In both cases, MOSKIS recommends the user to contact Customer Service. In the same way, the user will be confirmed by e-mail that the product has been shipped.

Product availability

All orders are subject to product availability. If at the time of issuing the order we detect that there is no stock in our warehouses of any of the products included in it, MOSKIS will try to locate the garment. If this is not possible, the customer will be notified immediately. In addition, the amount of the item charged and not shipped will be paid in the following days to the customer, by the same means of payment used in the purchase.

Right not to accept an order

MOSKIS may cancel any order or not accept a confirmed order for the following reasons:

In case of a technical error and/or a typographical error in the prices or in the rest of the data of the products contained on the website when the order was placed.

Due to lack of availability.

When security systems indicate that the order may be fraudulent.

MOSKIS has not been able to deliver the order to the address provided.

MOSKIS will fully reimburse the amounts paid.

Price and payment

Prices on this Web Site are shown in Euros.

MOSKIS gives its users the option to choose the country of destination at the beginning of their purchase, so that they can see the prices of the products with the corresponding taxes included. If the customer subsequently changes the delivery address and the country of destination is modified, the prices shown in the final summary of the order may vary.

Value Added Tax

In accordance with the Value Added Tax Law, MOSKIS is obliged to charge this tax, at the rate in force at all times, on all products delivered in Spain, except for the Canary Islands, Ceuta and Melilla.

For deliveries made in the Canary Islands, Ceuta and Melilla, the corresponding taxes and duties shall apply in accordance with the regulations in force in each of these territories.

Methods of payment

MOSKIS will only accept payments via PayPal or bank transfer.

- Payment with PayPal

MOSKIS accepts payment through the Paypal system.

- Payment by bank transfer

All the expenses derived from making the payment by transfer will be charged to the customer. For payments by wire transfer, customers will be provided with the account number to which they must make the deposit. As a reference, the customer must indicate his order number and full name. The customer will have a period of 3 working days from the date on which the order was placed to make the payment. The order will not be considered accepted until it is confirmed that the payment has been received. If after this period, MOSKIS has not received the corresponding amount, the order will be cancelled.

Delivery

The shipment of items purchased at MOSKIS.com will be made through an international courier company and will be delivered in approximately 2 to 5 working days.

In order to avoid delivery incidents (wrong addresses, impossibility to find someone at home, etc.), it is essential to fill in the corresponding form correctly and it is advisable to provide a contact telephone number.

The price of shipping is calculated according to the shipping method chosen and the products purchased. The exact price of shipping will be calculated when each item is placed in the shopping bag and will be displayed on the page summarizing the purchase before the customer confirms the order by clicking on the "Confirm payment" button and before entering the payment details.

Orders cannot be shipped to military bases or P.O. Boxes.

Shipping costs may be changed at any time without prior notice. Such change will be applicable from the moment the modification is included in the help pages and the contract published on this Web Page. In any case, the shipping costs that appear at the time of placing the order will be valid.

Return and/or exchange policy

If upon receipt of the purchase the customer is not satisfied, MOSKIS allows the customer to exchange the purchased item or return it, within thirty (30) days from the date of receipt, provided that the product has not been used or damaged. Thus, MOSKIS will not be able to accept exchanges or returns of used or damaged products (as long as it is not a tare).

To exchange an item for another, it must be returned and a new purchase must be made.

All returns of purchased items must be carefully packaged and include the delivery note or return form duly completed.

If you do not have this delivery note at the time of exchange or return, you may request a return form from: info@moskis.eu.

Returns and exchanges

Upon receipt of the product(s), MOSKIS will verify that they are in good condition and will proceed to send the required product if an exchange has been requested or will proceed to refund the amount in the same payment method used in the purchase in case of return.

The deadline for reimbursement can range from 3 to 12 working days after the return is received at MOSKIS warehouses. Once the status of the returned items has been verified, the customer will be informed via email.

In case of exercising the right of withdrawal of the order, the maximum period for the refund of the amount paid by the consumer for the products will be 14 calendar days from the withdrawal.

Payment for returned items will always be made in the same form of payment used for the purchase.

In the event that MOSKIS has sent by mistake a different item than the one ordered or that the quality of the item sent is not adequate, MOSKIS, once the error or defect has been verified, will pay the amount of the returned item and the shipping costs. In the event that an order with error or defect is returned by regular mail, MOSKIS will make the corresponding payment for the return transport as long as the customer includes in the package the proof of return shipping costs. The reimbursement of the transport costs will be made after the return of the goods.

In order to pay for orders paid by bank transfer, the customer must provide MOSKIS with an IBAN code so that the corresponding amount can be credited.

Registration

The data provided by customers during registration will be used by MOSKIS only to process orders and facilitate the navigation and shopping process on the Website. In addition, in case of express acceptance by the customer, MOSKIS will inform the customer via e-mail of its new collections, lookbooks and exclusive offers.

MOSKIS guarantees that the data provided by customers will not be shared with third parties.

The personal data provided by users will be treated according to the Organic Law 15/1995 of December 13 on the Protection of Personal Data. For more information, we recommend that you consult our Privacy Policy.

The customer may exercise their rights of access, rectification, cancellation or opposition of the data provided, at any time, by email to: info@moskis.eu

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