moskis-logo
moskis-logo

Terms of sale

 

Introduction

Fourtech racing s.l. (Hereinafter MOSKIS) offers you an online purchase service that allows you to buy from your computer some of the items available in our stores.

Next, we invite you to review the general conditions of sale that regulate the purchase of MOSKIS products through this Website. In this sense, the use of this Website constitutes your agreement to these general conditions of sale. However, if you have any questions about them, you can contact our Customer Service.

 

Purchase guarantees

The articles offered on this website fulfill the same quality and guarantee requirements as the products offered for sale in MOSKIS establishments.

Each product is accompanied by the following data:

Article name
Image of the article
Description of the article
Sizes and colors * available (when applicable)
Composition
Price (in the corresponding currency)

MOSKIS has made an effort to show the colors of the garments as close to reality as possible. However, the color of the garments that appear on the screen may be subject to variations depending on the quality of the monitor of your computer. In this sense, MOSKIS can not guarantee that the colors that appear on your monitor will faithfully adjust to reality.

Special offers, promotions or discounts will be valid until the date indicated or until the end of stock.

In the same way, MOSKIS makes the necessary efforts so that the information contained in the web page is complete, truthful and correct. If there is an error in some data, MOSKIS will proceed to its immediate correction.

The legal guarantee of the products offered by MOSKIS is established in Royal Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Defense of Consumers and Users.

 

Purchase Procedure

– The items to be purchased must be selected and added to the shopping cart by clicking on the corresponding icon.
– The shopping cart will contain the reference of the selected item, its name, size and color chosen (when applicable), and price, in the corresponding currency (taxes included). The express price does not include the transport, whose rates will vary depending on the selected shipping method.
– To make the purchase will require the personal data of the user, which will be incorporated into our database in order to process the order and facilitate the making of new purchases through the Website. The personal data provided by the users will be treated in accordance with the established in our Privacy Policy. The user can access, at all times, the personal data provided and the information of the orders placed. MOSKIS reminds users that personal data must be accurately indicated to avoid confusion or incidences in the delivery of the purchased item (s). In addition, in the case of being expressly requested by the user, the user will receive by mail information and publications related to MOSKIS.
– Once the purchase order has been completed, and before confirming it, a summary of the order will be presented to the user, identifying the purchased item, its total price (transport and taxes included) with each item detailed, and shipping conditions, so that the user can confirm by clicking on the button with the expression ‘Confirm payment’.

Purchases may be paid via PayPal or by bank transfer. No other forms of payment will be accepted than those specifically provided for in these terms of sale.

Once the transaction has been confirmed, the order number will be communicated through the website itself so that the user can, at all times and from the computer, follow.

An automatic order confirmation email will also be sent to the address indicated by the user with a description of the order and the personal data provided to acknowledge receipt of the order. Failure to receive this message may be due to a transient communication problem on the network or to some typing error in the e-mail address provided. In both cases, MOSKIS recommends the user to contact Customer Service. In the same way, the user will be confirmed by email that the product has been shipped.
Availability of products

All orders are subject to the availability of the products. If at the time of issuing the order we detect that there is no stock in our warehouses of any of the products included in it, MOSKIS will try to locate the garment. If this is not possible, the client will be notified immediately. In addition, the amount of the item charged and not sent will be paid in the following days to the customer, by the same payment method used in the purchase.

 

Right not to accept an order

MOSKIS may cancel any order or undo a confirmed order for the following reasons:

– In case of a technical error and / or a typographical error in the prices or in the rest of the data of the products contained in the web page when the order was made.
– Due to lack of availability.
– When security systems indicate that the order can be fraudulent.
– MOSKIS was unable to deliver the order to the address provided.

MOSKIS will refund in full the amounts that have been paid.

 

Price and payment

The prices on this website are displayed in Euros.

MOSKIS gives the option to its users to choose the country of destination when starting their purchase, so that they can see the prices of the products with the corresponding taxes included. If the customer subsequently changes the delivery address and the country of destination is changed, the prices shown in the final summary of the order may vary.

 

Value Added Tax

According to the Value Added Tax Law, MOSKIS is obliged to pass on this tax, at the rate in force at any time, to all products delivered in Spain, except the Canary Islands, Ceuta and Melilla.

In the deliveries made in the Canary Islands, Ceuta and Melilla, the applicable taxes and duties will apply according to the regulations in force in each of these territories.

 

Payment Methods

MOSKIS will only accept payments through PayPal or by bank transfer.

– Payment with PayPal
MOSKIS agrees to process the payment through the Paypal system.

– Payment by bank transfer
All expenses arising from making the payment by transfer shall be borne by the customer. For payments by transfer, customers will be given the account number to which they must make the bank transfer. As a reference, the customer must indicate his order number and his full name. The customer will have a term of 3 working days from the date he placed his order to make the payment. The order will not be considered accepted until it is effectively established that the receipt has been received. If after the deadline indicated, MOSKIS has not received the corresponding amount, the order will be canceled.

 

Delivery

The shipment of items purchased at MOSKIS.EU will be made through an international courier company and will be delivered within approximately 2 to 5 working days.

In order to avoid incidents in the delivery (wrong addresses, inability to find someone at home, etc.), it is essential to fill out the form correctly, it is recommended to inform a contact telephone number.

The price of transport is calculated according to the method of shipment chosen and the products purchased. The exact price of the transport will be calculated by including each item in the shopping cart and will be detailed in the page that summarizes the purchase before the confirmation of the order by the customer by clicking the “Confirm payment” button and before the introduction of the payment data.

It will not be possible to send orders to military bases or post offices.

Shipping costs can be changed at any time without notice. Such change will be applicable as soon as the modification is included on this Website. In any case, will be valid those shipping costs that appear at the time of placing the order.

 

Change and / or return policy

If, after receiving the purchase, the customer is not satisfied, MOSKIS allows you to change the purchased item or return it, within thirty (30) days, from the date of receipt, provided the product has not been used or damaged. Thus, MOSKIS can not accept changes or returns of used or damaged products (as long as it is not a tare).

In order to exchange one item for another, it must be returned and a new purchase must be made.

All returns of the items purchased must be carefully packaged and include the delivery note or return form duly completed.

In case you do not have this invoice at the time of making the change or return, you can request the return form to: info@moskis.eu

 

Returns & Exchanges

Once the products are received, MOSKIS will verify that they are in good condition and will proceed to send the required product if a change has been requested or will proceed to refund the amount in the same payment method used in the purchase in case of return.

The refund term may vary between 3 and 12 working days from the time the return is received at the MOSKIS warehouse. Once verified the status of the returned items, the customer will be informed via email.

In case of exercising the right of withdrawal of the order, the maximum period for the return of the amount paid by the consumer for the products will be 14 days from the withdrawal.

The payment of the returned items will always be made in the same form of payment used in the purchase.

In case that MOSKIS has mistakenly sent an article different from the one requested or that the quality of the article sent is not adequate, MOSKIS, once the error or defect has been verified, will pay the amount of the returned item and the shipping costs. In case that an order with error or tare is returned by regular mail, MOSKIS will make the payment corresponding to the return transport when the client includes in the package the proof of the return expenses. The refund of the transport will be made after the articles will be checked.

To make the payment of the orders paid by bank transfer, the client must indicate to MOSKIS an IBAN code so that the corresponding amount can be paid to him.

 

Registry

The data provided by the customers during the registration will be used by MOSKIS only to process the orders and to facilitate the navigation and the purchase process in the Web Page. In addition, in case of express acceptance by the customer, MOSKIS will inform you via e-mail of their new collections, lookbooks or exclusive offers.

MOSKIS guarantees that the data provided by the customers will not be shared with third parties.

The personal data provided by users will be treated according to Organic Law 15/1995 of December 13 on the Protection of Personal Data. For more information, we recommend that you consult our Privacy Policy.

The client may exercise his rights of access, rectification, cancellation or opposition on the data provided, at any time, by email to: info@moskis.eu